Terms of service

Effective date: 2 November 2026. These terms govern your use of Luvamora.

Eligibility

You must be at least 18 years old and legally able to enter into these terms. You must provide accurate account and profile information, use your own recent photos, keep your phone number secure, and not create accounts for other people. One account per person.

Community rules

Luvamora is consent-based: calls begin only after the other person accepts, and group rooms are invite-only. You must follow our community guidelines. Harassment, bullying, hate speech, threats, impersonation, spam, scams, nudity or sexually explicit content, unlawful activity, and any content involving minors are prohibited.

Child safety

We have zero tolerance for child sexual abuse and exploitation (CSAE). Do not create, upload, request, share, or promote child sexual abuse material (CSAM) or any sexual content involving minors. Report suspected underage accounts or child safety concerns through Report in the app or at support@luvamora.com. We remove such content, suspend or ban accounts, preserve evidence where the law permits, and report confirmed CSAM to the National Center for Missing & Exploited Children or the relevant regional authority.

Your content

You keep ownership of the content you upload. You grant us a limited licence to host, process, and display it to operate the service. You must have the right to share it and must not upload content that violates these terms or the law. We may review, remove, restrict, or refuse content that breaks our rules.

Moderation and enforcement

We provide report, block, and moderation tools. We may warn, suspend, or permanently ban accounts; remove content; close conversations or rooms; and report illegal content to authorities. You can appeal a moderation decision through support. Do not attempt to evade a suspension or ban.

Account actions and deletion

You can delete your account at any time from Settings or the account deletion page. Deletion deactivates your profile immediately and erases personal data after a 30-day grace period, except records we must retain for safety, financial, tax, or legal reasons.

Paid features

Coins are digital items sold through Google Play. Prices, taxes, payment processing, and refunds are subject to Google Play’s terms and your local consumer rights. Coins have no cash value, are not transferable, and cannot be exchanged for money. We may correct balances or reverse coins obtained through fraud, error, or chargeback. Creator earnings and payouts, where available, are subject to separate eligibility, identity, tax, and payout terms.

Safety

We provide block, report, and moderation tools, but we cannot guarantee the behaviour of others. Meet in public, tell someone you trust, and contact local emergency services if you are in danger. Report suspected underage accounts immediately.

Disclaimers

The service is provided “as is” to the extent permitted by law. We do not guarantee uninterrupted availability, matches, call quality, or outcomes. Nothing in these terms limits rights that cannot be limited by law.

Contact

Support: support@luvamora.com
Child safety: support@luvamora.com